Q20 of 38 · Manual & exploratory

What is a test charter, and how would you structure one for a 90-minute exploratory session?

Manual & exploratoryMidexploratory-testingcharterssbtmmanual-testing

Short answer

Short answer: A test charter is a one-paragraph mission for an exploratory session: what to explore, with what resources, looking for what kind of information. It scopes the session and forces a goal beyond 'click around.'

Detail

A test charter answers four questions: what (the area or feature being explored), with (the resources — tools, accounts, data), to discover (the type of information you're hunting), and in (the time-box).

The classic template (Elisabeth Hendrickson's "Explore It!" formulation) reads:

Explore [target] with [resources] to discover [information].

The 90 minutes break down approximately as:

  • 0–10 min orient — read the spec, set up accounts, decide where to start.
  • 10–70 min exploration in 15–20 minute mini-sessions, each with a slightly narrower focus.
  • 70–85 min capture — write up issues, organise notes by area, mark questions.
  • 85–90 min debrief — what was covered, what wasn't, what I'd test next, anomalies to investigate.

The signal of a good charter is that two testers given the same charter would explore differently but cover roughly the same ground. Too narrow ("test the discount field") and it's a script; too broad ("test the whole app") and it's ad-hoc.

// EXAMPLE

charter.md

## Charter — cart update flow, 90 min

Explore the cart update flow on Chrome and Safari, with three test
accounts (free, premium, suspended), to discover state-inconsistency
bugs and accessibility issues.

Time-box: 90 minutes
Out of scope: payment, fulfilment

### Mini-sessions
- 0–15  Single-item cart, basic add/remove
- 15–30 Cart at quantity boundaries (0, 1, max, max+1)
- 30–45 Concurrent edits in two tabs
- 45–60 Auth state changes mid-cart (logout, role change)
- 60–75 Notes & follow-up questions

### Debrief (75–90)
- Coverage map: which states & roles touched
- Open questions to PM
- Bugs filed
- What I'd test next session

// WHAT INTERVIEWERS LOOK FOR

Knowing the four-part structure, willingness to set explicit time-boxes, and the inclusion of a debrief at the end.

// COMMON PITFALL

Writing a charter that's a 50-step test script disguised as exploration — that defeats the point.